While on the call with the potential scammer, a person should collect as much information as he or she can regarding their phone number, the identity of the caller and business, and what they are requesting. The more information collected the more efficiently the FTC can put the caller out of business.
For communications that are potentially harmful, you should choose the selection that is specific to the type of communication you received. For example, if you received an email asking for your name, user ID's, passwords, or other personal information, you should choose Identity Theft. This is also the selection you would choose if you find your identity has been stolen.
For phone calls, texts, or emails that promise money for nothing, business opportunities that are hard to believe, pyramid schemes where you join a team recruit individuals to work under you, those calls that promise free education, or credit opportunities, you would select the appropriate selection from the left-hand menu of the form then read each choice to find the one that best suits the complaint.
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